Privacy Policy

Last updated: May 13, 2025

At Zeta Insurance Online, safeguarding your privacy is paramount. This comprehensive Privacy Policy is designed to clearly explain how we collect, utilize, share, and secure your personal information when you engage with our insurance services. By accessing or using our website and services, you signify your agreement to the practices outlined in this policy.

To ensure clarity, we’ve defined key terms used throughout this document:

Understanding Our Terms:

• Account: Your unique, personalized access point for managing your Zeta Insurance Online services.
• Affiliate: Any company that is either under our control, controls us, or is jointly controlled with Zeta Insurance Online.
• Company (or “We,” “Us,” “Our”): Refers directly to Zeta Insurance Online.
• Cookies: Small text files stored on your device that help us track your interactions with our website.
• Country: Indicates the primary legal jurisdiction relevant to certain aspects of our operations, which is Colorado, United States.
• Device: Any electronic device you use to access our services, such as a computer, smartphone, or tablet.
• Personal Data: Any information that can be used to identify you as an individual.
• Service: Encompasses the Zeta Insurance Online website (accessible at [Your Website URL]) and all insurance-related services we offer.
• Service Provider: Carefully selected third-party entities that process data on our behalf to help us deliver our services effectively.
• Usage Data: Information automatically collected as you interact with our Service, such as your IP address, browser type, and the duration of your visits to specific pages.
• Website: Specifically refers to the Zeta Insurance Online website located at [Your Website URL].
• You (or “Your”): The individual or legal entity accessing and utilizing our Service.

How We Collect and Utilize Your Information:

We collect different types of data to provide you with seamless and secure insurance services:

1. Personal Data: This includes information that directly identifies you, such as:

• Your name and contact information, including your email address and phone number.
• Your residential address, city, state, and ZIP code.
• Your billing details and payment information necessary for processing your insurance premiums.

2. Usage Data: We automatically gather information about your interactions with our Service to understand how it’s being used and how we can improve it. This includes:

• Your device’s IP address and the type of web browser you are using.
• The specific pages you visit on our website and the amount of time you spend on each.
• Technical data about your device, including diagnostic information that helps us identify and resolve issues.

3. Cookies and Tracking Technologies: To enhance your browsing experience and improve our Service, we utilize cookies and similar tracking technologies. These tools help us:

• Personalize the content you see on our website to better suit your needs.
• Strengthen the security of our website and protect your information.
• Analyze the performance of our Service to identify areas for optimization.

How We Use Your Collected Data:

The information we collect is used for a variety of essential purposes:

• Service Delivery: To provide, maintain, and continuously improve the insurance services you rely on.
• Account Management: To enable you to access and manage your account features, including billing information.
• Contract Performance: To fulfill our obligations under any agreements you enter into with Zeta Insurance Online.
• Customer Support: To effectively respond to your inquiries, provide assistance, and address any service-related requests you may have.
• Marketing and Promotions: To keep you informed about relevant offers, updates, and promotions related to our services (you will always have the option to opt-out of these communications).
• Legal Compliance: To adhere to applicable laws, regulations, and legal processes, as well as to prevent fraudulent activities and ensure the security of our platform.

Data Handling: Retention and Security:

• Retention: We retain your Personal Data only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, meet our contractual obligations, or as required by applicable legal requirements.
• Security Measures: We implement industry-standard security measures designed to protect your Personal Data from unauthorized access, use, disclosure, alteration, or destruction. However, it’s important to acknowledge that no method of online transmission or electronic storage is entirely 100% secure. While we strive to employ all reasonable and commercially acceptable means to safeguard your information, we cannot guarantee its absolute security.

Your Rights Regarding Your Privacy:

You have certain rights concerning your Personal Data:

• Access and Correction: You have the right to request access to the Personal Data we hold about you and to request that any inaccurate or incomplete information be updated or corrected.
• Data Deletion: Under certain circumstances, you have the right to request the deletion of your Personal Data from our records.
• Opt-Out of Marketing: You can unsubscribe from our promotional emails and marketing communications at any time by following the opt-out instructions provided in those emails or by contacting us directly.
• Manage Cookies: You have the ability to control your cookie preferences through your web browser settings. You can typically adjust these settings to block or delete cookies.

To exercise any of these rights, please reach out to us using the contact information provided at the end of this Privacy Policy. We will respond to your request in accordance with applicable data protection laws.

Sharing and Disclosure of Your Information:

We may share your Personal Data in limited circumstances:

• With Service Providers: We may engage trusted third-party service providers (such as billing platforms and IT support services) to perform certain functions on our behalf and to help us deliver and improve our Service. These providers are contractually obligated to protect your data and use it only for the specific purposes for which it was disclosed.
• For Legal Requirements: We may disclose your Personal Data if required to do so by law, in response to a valid legal process such as a court order or subpoena, or to comply with government regulations or law enforcement requests.
• In Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your Personal Data may be transferred to the acquiring entity as part of the transaction. We will notify you if your personal information becomes subject to a different privacy policy as a result of such a transfer.

Our Commitment to Children’s Privacy:

Our Service is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with Personal Data, please contact us immediately so that we can take steps to remove that information from our systems.

Links to Third-Party Websites:

Our Website may contain links to external websites that are not operated or controlled by Zeta Insurance Online. We want to emphasize that we are not responsible for the privacy practices or the content of these third-party sites. We strongly encourage you to review the privacy policies of any website you visit before providing any personal information.

Updates to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will take reasonable steps to notify you, such as by posting a prominent notice on our website or by sending you an email notification. The “Last Updated” date at the top of this policy will indicate when the most recent revisions were made. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us at:

 Email: admin@zetainsuranceonline.com
 Website: ZetaInsuranceOnline.com
 Phone: 8886568535